Working with Ultimoo or incasso.nl
Submit a single case or outsource your accounts receivable management on a structural basis? With us, both are possible...
Quickly collect an invoice
- ✓ A free account within 2 minutes.
✓ No contract, no waiting time, submit immediately.
✓ Take a photo of your invoice or upload it directly.
✓ Real-time insight via the online app.
✓ Contact with a collection specialist via the app.
✓ Ideal for up to 10 ongoing collection cases. - Go directly to the incasso.nl app
Structural solution or tailor-made approach
- ✓ One dedicated account manager.
✓ Suitable from more than 10 ongoing cases.
✓ Tailor-made process possible.
✓ Insight via the Ultimoo customer portal.
✓ For Special Care assignments.
✓ Industry-specific solutions. - Get in touch
Still not sure?
Take a look at a few examples below to see which solution suits you best.
| Your situation | Our solution |
| One or a few outstanding invoices (incidental arrears) | incasso.nl |
| Occasional, irregular cases (max. 10 ongoing collection cases) | incasso.nl |
| Structurally multiple collection cases per month (from ten to thousands per month) | Ultimoo |
| Collection cases for essential living expenses (rent, energy, healthcare, etc.) | Ultimoo |
| Special attention and a tailor-made approach needed in the collection process | Ultimoo |
Different approach, same reliability
Our collection cases are handled by different departments. Each department specializes in a specific aspect of debt collection. Naturally, all departments meet the highest quality standards:
- Wki Collection Register. Ultimoo is registered in the Justis collection register. This way, you can be certain that we comply with all applicable laws and regulations.
- NVI Collection Quality Mark. Our collection handling fully complies with the strict standards framework of the NVI Collection Quality Mark.
- ISO certifications. The quality of our operations is confirmed by ISO9001 and ISO27001 (privacy and data security) certification. .
- AFM license. Thanks to our AFM license (Authority for the Financial Markets), Ultimoo is authorized to handle special claims.
Frequently asked questions
Do you have questions about working with Ultimoo? Below you'll find the answers to some of these questions. Would you rather speak with one of our colleagues first? Call 0348-486425.
Can I switch from incasso.nl to Ultimoo later on?
Absolutely. The online application of incasso.nl is one of the ways you can submit a case, view it, or get in touch with a case handler. If, after submitting a few invoices, you decide you'd like more intensive contact with Ultimoo, you can simply let us know. We can then easily transfer you to a different type of client portal.
What does structural collaboration with Ultimoo cost?
There are various ways to work with Ultimoo. You can turn to either incasso.nl or Ultimoo for collecting individual invoices. For a more intensive collaboration, for example due to large volumes or special claims, custom (pricing) arrangements can be made. We also offer several subscription options, giving you access to additional services beyond standard collection cases, including legal support.
Would you like to have a no-obligation conversation with one of our collection specialists? Feel free to contact us at 0348-486425 or sales@ultimoo.nl.
Is amicable collection via incasso.nl or Ultimoo really free?
Yes, if your customer pays the full claim, you'll receive the entire invoice amount in your account. The interest and collection costs then serve as the compensation for our collection services. In the Netherlands, the law stipulates that your customer must pay interest and collection costs in addition to the principal amount of the invoices. This means that collecting through incasso.nl or Ultimoo is free for clients.
If your customer pays only the invoice amount, and not the interest and collection costs, the collection process simply continues. If your customer ultimately does not pay the interest and collection costs, the client will receive a commission invoice.