Disclaimer incasso.nl

Last updated: July 1, 2026

This disclaimer applies to the use of the website incasso.nl (hereinafter: "the website"), which is owned and managed by Ultimoo B.V. (hereinafter: "Ultimoo", "we", or "us"), located at Pompmolenlaan 10E, 3447 GK Woerden, registered with the Chamber of Commerce under number [please fill in CoC number].

By visiting the website and/or using the information provided on it, you declare that you have taken note of this disclaimer and accept its contents.

1. General information, not advice
The information on the website, including (but not limited to) the content of the knowledge base, blog articles, sample letters, templates (such as examples of WIK letters), frequently asked questions, and other content, is intended solely as general information. This information has been compiled with the greatest possible care, but:

  • does not constitute legal, financial, tax, or other professional advice;
  • is not tailored to your specific situation or file;
  • cannot be considered a substitute for advice from a lawyer, bailiff, debt collection specialist, or other qualified professional.

No rights can be derived from the content of the website in any way. For an assessment of your concrete situation, for example, a specific claim, collection process, or dispute, we always advise you to contact us or seek independent legal advice.

2. Accuracy and timeliness
Ultimoo exercises the greatest possible care in compiling and maintaining the website, including regarding references to laws and regulations (such as the Quality of Debt Collection Services Act (Wki), the Dutch Civil Code, and the Decree on Compensation for Extrajudicial Collection Costs). Nevertheless, information on the website may:

  • not be (completely) complete, correct, or current, for example, as a result of changes in laws and regulations, case law, or policy after the publication date;
  • contain unintended errors, inaccuracies, or outdated references.

Ultimoo does not guarantee that the website functions without error or interruption and accepts no liability for damage directly or indirectly resulting from the use of the website or the (temporary) inability to consult the website, except in the case of intent or willful recklessness by Ultimoo.

3. Liability
Ultimoo is not liable for any damage, of any nature whatsoever, arising from or related to:

  • the use of the website or the inability to use it;
  • reliance on the information published on the website;
  • errors, omissions, or inaccuracies in the information on the website;
  • failures, interruptions, or errors in the electronic supply of services or information offered via the website, regardless of the cause.

This exclusion of liability applies without prejudice insofar as mandatory law does not oppose it and does not affect Ultimoo's liability for damage resulting from intent or willful recklessness.

For Ultimoo's specific debt collection services, Ultimoo's General Terms and Conditions apply, which take precedence over this disclaimer regarding liability within an ongoing assignment or agreement.

4. Hyperlinks to and from other websites
The website may contain hyperlinks to third-party websites, for example, government websites (such as rechtspraak.nl, rijksoverheid.nl) or other external sources. Ultimoo has no influence on and is not responsible for the content, privacy policy, or operation of these external websites. The inclusion of a hyperlink does not imply approval of or cooperation with the party in question.

It is not permitted to link to the website without prior written permission from Ultimoo in a way that could damage Ultimoo's reputation or that wrongly creates the impression of cooperation with or approval by Ultimoo.

5. Intellectual property
All intellectual property rights regarding the website and the content published on it, including texts, (sample) letters, templates, logos, images, design, and other materials, rest with Ultimoo or its licensors, unless explicitly stated otherwise.

It is not permitted without prior written permission from Ultimoo to:

  • reproduce, make public, distribute, or otherwise use content from the website for commercial purposes;
  • adopt the website or parts thereof (e.g., by means of "framing" or "scraping") on other websites.

Sample letters and templates offered on the website to support visitors may only be used for the intended personal or internal purpose for which they were offered and may not be resold or otherwise commercially exploited.

6. No formation of an agreement through website visit
Simply visiting the website, downloading information, or filling out a contact form does not automatically lead to the formation of an assignment agreement between you and Ultimoo. An agreement is only formed in accordance with the procedure applicable to this, as described in Ultimoo's General Terms and Conditions.

7. Changes
Ultimoo reserves the right to change the content of the website, including this disclaimer, at any time without prior notice. We advise you to consult this disclaimer regularly for any changes.

8. Applicable law
Dutch law exclusively applies to this disclaimer and the use of the website. Disputes arising from this will be submitted to the competent court in the district where Ultimoo is located, unless mandatory law prescribes otherwise.

9. Contact
For questions about this disclaimer, you can contact:

Ultimoo B.V.
Pompmolenlaan 10E
3447 GK Woerden
E-mail: privacy@ultimoo.nl